For assistance call UK 020 7467 0761
Worldwide +44 20 7467 0761
24 hours 7 days, or info@beachcafe.com
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The website www.beachcafe.com is sole trader business owned by Rosi Farrow.
Our registered office is:
123 Ledbury Road
London
W11 2AQ
e-mail: info@beachcafe.com
By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website. The Beach Cafe website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.
Delivery
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. UK and overseas orders are shipped by Royal Mail special delivery. Delivery charges are £2 for UK orders under £150 (2-3 days), £6 for UK next day delivery, £10 for EU delivery, and £12 for countries outside the EU. All UK orders received before 3pm will be delivered the next working day (unless specified for less expensive £2 delivery which takes 2-3 days) A same day service in London (within zone 2) costs £15. We insure each purchase during the time it is in transit until it is delivered to you. You will need to sign for your purchase, so it is important to use a delivery address where you will be available to sign, or somebody you trust can sign for it. Most orders will be dispatched within 1 working day subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock. Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.
Returns/Exchange policy
We have a no quibble returns policy, if unsuitable items are returned to us within 14 days of our despatch date. Simply fill in the returns form and send the unsuitable items back to us at the above address. We will refund you the amount paid for the item, along with the outgoing postage costs so you only pay for postage one way. If you prefer, you can contact us by phone and we will be happy to talk you through our returns procedure, simply call 44 (0) 20 7467 0761. Returns received after the 14 day time frame will not be accepted and returned to you.
If you wish to exchange an item for a different size or for a different style, please email or call to let us know. We will hold the new item if available, and dispatch it when the first item arrives back with us.
Please send all returns to Beach Cafe, 123 Ledbury Road, London, W11 2AQ. The product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. If you wish to receive a refund we will re-credit the original purchaser's credit card for the sum paid less any taxes and duties. It is advisable to send returned items by registered post and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Customers' statutory rights are unaffected.
Payment
Payment can be made securely online by Visa, Master Card, American Express, Diners or Maestro cards. You may also place your order through telephone or fax. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order.
By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details.
The Website
Given the unpredictability of technology and the online environment, Beach Cafe make no promise that our website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
The content of our website is presented, "as is", and we do not guarantee its accuracy, whether explicit or implied. We reserve the right to amend errors, make changes to our website, withdraw any part of our site or to update product information at any time if we consider it necessary.
Liability and Indemnity
Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.
You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.
Jurisdiction
This website is controlled and operated by Beach Cafe in the UK. These terms and conditions and all matters connected with any order you place in our website are governed by English law.
Copyright Statement
This website is owned and operated by Beach Cafe, London, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Beach Cafe and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Beach Cafe.
General
We may change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back often. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.