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PRIVACY POLICY

We collect and process only the data that is required to allow us to provide our services to you. Your payment data is collected securely by our payment providers, PayPal, Sage Pay and Amazon Pay, we do not have access to any of this information on the Beach Cafe website.

We collect and process your personal data for the following purposes:

1. We process the personal data required to complete and despatch your purchase, including;
- your name
- billing address
-  delivery address
- payment details
- contact telephone number
- email address.

In addition, we forward your payment details to the payment service provider selected by you.
We forward your address details to the shipping logistics service provider to carry out shipping.

We collect your email address in order to send you confirmation of your order; we collect your contact telephone number so that we can contact you if there are any issues with your order.  

2. For marketing purposes such as product information, competitions, promotions, or marketing events, etc. We also collect your email address when you sign up to receive our newsletter. You can unsubscribe to our newsletter by emailing [email protected] or clicking the unsubscribe button in the email.

We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to understand consumer's wider buying patterns. From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them, based on what they like to buy.

3. To enhance your experience of our website, including placing and holding items in your shopping bag and using services such as Wish Lists;

4. To improve the performance of our website. For more information see the information listed under ‘Cookies’ below.

5. To allow our Customer Service Team  to help you with queries. If you contact our Customer Services Team, you may be asked for additional information in order for them to help with any queries you have relating to your order.


You can check the information that we hold about you or request it’s removal, by emailing us at [email protected] or by writing to us at -

FAO Data Controller
Beach Cafe 1.12
Grand Union Studios
332 Ladbroke Grove
London
W10 5AD
UK

If you find any inaccuracies we can delete or correct it promptly. The personal information which we hold will be held securely in accordance with UK law. Beach Cafe will neither sell your personal data to third parties nor market it elsewhere.

The protection of your personal data is very important to us. All data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

COOKIES

We use cookies in order to improve our web presence and to optimise use for you, but also for advertising purposes. Cookies are small text files that are stored on your computer when you visit our website. Cookies store information and enable us to detect your preferences to tailor our website to your areas of interest and therefore improve your shopping experience with us.

Most browsers accept cookies automatically. If you would like to prevent the acceptance of cookies, you can select the setting "accept no cookies" in the browser settings. Cookies already stored on your computer can be deleted at any time.

WEBSITE PAYMENT SECURITY

All payment details are held securely with your chosen payment provider, Beach Cafe do not have any direct access to payment details. We accept payments securely through Sage Pay using Visa, MasterCard, Maestro and American Express cards. Payments can also be made through PayPal & Amazon Pay,  who collect payment data on our behalf.
To ensure your shopping experience with us is simple and safe, Beach Cafe uses multiple measures to safeguard encrypted transmission of personal data.

SSL Technology

Secure Socket Layer (SSL) technology, provides a safe transmission of personal data, including card and account information. You will see a padlock in the address bar at the top of your browser and by clicking this  you can find out more.

3-D-SECURE PROCESS
3-D Secure Programs are security systems developed by Visa and Mastercard to ensure that only the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up will appear on your screen asking you to enter your password when making a purchase online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password. Please contact your bank for more information and to inquire whether your credit card is registered for a 3-D Secure Program.

TRUST WAVE
Beach Cafe is registered with Trust Wave as an authentic and safe site, confirming that we comply with their quality standards and ensure your information is safe and private whilst in transit from your web browser to our web server.