Free Delivery on Orders over £150
Need Help? Call Us 020 3176 4541
Free Worldwide Returns
Terms & Conditions
The website www.beachcafe.com is a partnership between Rosi Farrow and Emma Fletcher.
By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website. The Beach Cafe website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. UK and overseas orders are shipped by Royal Mail special delivery and DPD. Delivery charges are a follows:
- Standard UK delivery (2-3 days) Over £150 FREE or £5 for less
- Next day UK delivery (received before 3pm) £8
- London Same Day Delivery (Monday to Friday) £15
- Europe & USA (2-4 days) Over £150 FREE or £10 for less
- International (4-6 days) Over £150 FREE or £20 for less
We insure each purchase during the time it is in transit until it is delivered to you. You will need to sign for your purchase, so it is important to use a delivery address where you will be available to sign, or somebody you trust can sign for it. Most orders will be dispatched within 1 working day subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock. Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.
We have a no quibble returns policy, if unsuitable items are returned to us within 14 days of delivery date (28 days for international orders). Faulty items can be returned within 30 days of purchase. Simply fill in the returns form enclosed with your order send the unsuitable items back to us.
To download the UK FREE RETURNS LABEL click HERE. Affix this to the parcel and take to your local Post Office (UK only) and Royal Mail will do the rest. We recommend you keep the proof of postage, as we cannot be responsible for goods lost or damaged in transit without it.
For RETURNS OUTSIDE THE UK, we will enclose DHL label with your order, which can be used to attach to your return. You can book a free collection with DHL by visiting dhl.com and selecting your country to find the telephone number of your nearest DHL branch. If you wish to return items to us using your own service the return address is Beach Cafe, Grand Union Studios 1.12, 332 Ladbroke Grove, London, W10 5AD.
The product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. If you wish to receive a refund we will re-credit your credit card.
The product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.
Payment can be made securely online by Visa, Master Card, Paypal, Visa Debit, Diners or Maestro cards. You may also place your order through telephone or fax. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order.
By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details.
Given the unpredictability of technology and the online environment, Beach Cafe make no promise that our website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
The content of our website is presented, "as is", and we do not guarantee its accuracy, whether explicit or implied. We reserve the right to amend errors, make changes to our website, withdraw any part of our site or to update product information at any time if we consider it necessary.
Liability and Indemnity
Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.
You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.
This website is controlled and operated by Beach Cafe in the UK. These terms and conditions and all matters connected with any order you place in our website are governed by English law.
This website is owned and operated by Beach Cafe, London, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Beach Cafe and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Beach Cafe.
We may change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back often. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.